Shipping + Returns
*Due to Covid-19 some shipping times may be delayed. Rest assured, we are working closely with all delivery partners to ensure the safe arrival of your order.
We want to make sure your order arrives safely, therefore someone will need to be home to accept the order. In the event that someone is not home, your order will be directed to either your nearest Australia Post or need to be re-delivered by our courier service organised by you.
- Once you receive order confirmation via email, your order will be processed within 2-3 business days (this excludes weekends and public holidays).
- You will receive an email notification once your order has been shipped. You can use the tracking details to check it's status. Please allow up to 48 hours for tracking information to be available.
- Delivery times are 3-10 business days
If for any reason you require further information about your order, please email firstname.lastname@example.org
If you have simply changed your mind, we will accept returns up to 7 days after delivery, as long as the items are unopened, unused and in it's original condition. Your order will be refunded minus any shipping costs, and minus any shipping costs for the return.
If you receive a package which is visibly damaged or opened, please insist that this be noted with the carrier before signing for your order.
- Shipping costs are non-refundable
- We have a strict no returns policy on all SALE items. This also includes promotional discounts and all discount codes.
Faulty + Damaged Items
In the unlikely situation where you have received a faulty/damaged items, please advise so in writing to email@example.com as soon as possible of the receipt date as per our courier. We will require your order number and a clear photo of the item's condition. Please note that any damages are accessed on a case by case basis. Cattleman's Brewing Co reserves the sole discretion to determine whether the items are faulty or damaged. Cattleman's Brewing Co may seek reimbursement to any costs incurred by us if the items are found to be ok.
Promotional Codes & Offers
Please note that all promotion codes are only valid at the time of purchase and cannot be redeemed after you have purchased an item. Please also note that sign up promotional offers will be deactivated at sale times as these cannot be used in conjunction with any other offer You are most welcome to redeem your other promotional offer once the sale is over and the previous offers have been reactivated. Only one promotional code can be applied to a single order.
Email Newsletter Sign Up Offer
- This discount cannot be used in conjunction with any other promotional offers and cannot be applied to any previous or future purchases.
- This offer can only be used once per customer, on their first order only.
- This offer may be deactivated during sale periods.
- Cattleman's Brewing Co reserves the right to amend the details of this promotion at any time.